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Effective date: July 21, 2021



If you think that there is a mistake in these terms, please contact us.

These Terms of Sale govern how we supply products to you, our lovely customer. These Terms of Sale create a legally binding agreement between you and Colao’ Beauty Products, LLC located at San Juan, PR, 00926, on behalf of itself and its subsidiaries and affiliates (“Colao Beauty,” “us,” “our” and “we”) regarding orders placed for products available on and its online store hosted by Wix.


We may revise these Terms of Sale without prior notice by posting revised Terms of Sale on the site.  The Terms of Sale posted on at the time you place your order will govern that purchase. Please read these terms carefully and check that the details of your order are complete and accurate before submitting your order. Colao’ Beauty’s Terms of Use are incorporated herein by this reference. Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.



1.1 By placing an order, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not place an order.

1.2 IMPORTANT NOTE: Your attention is particularly drawn to Section 9 (RIGHT TO CANCEL; NO RETURNS; REFUNDS), Section 12 (PRICE AND PAYMENT), and Section 14 (DISCLAIMER AND LIMITATION OF LIABILITY). These provisions limit our liability to you and affect how disputes are resolved.



2.1 We are Colao’ Beauty Products LLC, created by Genesis Z. Garcia CEO in San Juan Puerto Rico 00926



You can contact us by emailing our friendly customer service team by writing to us at



4.1 You confirm that any personal data you provide when you register an account with us or place an order is true, accurate, current, and complete in all respects; and that you will notify us immediately of any changes to the personal data by updating these details on your online account. We will only use your personal information as set out in our Privacy Policy.


4.2 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.



5.1 Please select your country of delivery and your preferred currency for payment before browsing to ensure the correct information is displayed on the screen.

5.2 To place an order for products on the website, you should press the ‘pay now’ button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the website.

5.3 At the checkout you will be given an opportunity to review your order, including the country of delivery, to make any amendments prior to placing an order.

5.4 You will receive an order confirmation email detailing the products you have ordered. If this email does not constitute our acceptance of your order. Order acceptance will take place on the dispatch of your products ordered.

5.5 If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. If we have taken payment prior to the non-acceptance of your order then we will refund you, but please note that it can take up to 7 business days for the bank to transfer the funds to you. Non-acceptance of an order may be because:

a) the product is out of stock;

b) we were unable to authorize your payment or your billing information is not verifiable;

c) because of unexpected limits on our resources which we could not reasonably plan for;

d) an error in the price or description of the product;

e) in our sole discretion, the order appears to be placed by dealers, resellers, or distributors or otherwise appears fraudulent;

f) your order is flagged by our security systems as an unusual order or an order susceptible to fraud;

g) we could not deliver to the address provided by you; or

h) due to an event outside of our control (see below).

5.6 We will assign an order number to your order. It will help us if you can tell us the order number whenever you contact us about your order.

5.7 The transaction will be concluded in English.

5.8 The website is intended solely for Colao’ Beauty to sell Colao’ Beauty products direct to end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of a Colao’ Beauty product by someone who resells or intends to resell, the Colao’ Beauty product to others (consumers, businesses, or any third party).  If Colao’ Beauty believes you are involved in purchase for resale, Colao’ Beauty reserves the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your account.



6.1 You may cancel any order or remove products from your order free of charge and without giving us any reason provided that it has not yet been collected for delivery from our warehouse. If you would like to add products to your order, you would be required to place a new order.

6.2 If you need to change the details of your delivery address, or cancel it completely, please contact our customer service team at Please be ready to quote your order number and order date.


7.1 All orders are subject to acceptance and availability, which may vary depending on the shipping destination.

7.2 Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct, however, we cannot guarantee the website’s accuracy and we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

7.3The images of the products on our website are for illustrative purposes only. Your product and its packaging may vary slightly from its advertised images on the website, as a result of your device’s display of color.

7.4 If you have any questions or complaints about any product, please contact our customer service team at


8.1 The list of countries that we currently deliver to will be displayed during the check-out process. Delivery lead times will vary according to destination and will be confirmed to you once the product is shipped.

8.2 Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. If we are unable to ship products within the time specified or thirty (30) days of a properly completed order, we may request your consent to a delay in shipping. Absent this consent, we will cancel your order and provide a refund, including shipping fees, within seven (7) working days.

8.3 It is your responsibility to provide us with complete and accurate delivery address information. We will not be liable if you supply us with incomplete or inaccurate information.

8.4 You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. The costs of delivery will be as displayed to you on our website before you finalize your order, please check these carefully, you consent to this charge when you submit your order.

8.5 When your product is shipped from our warehouse, we will send you a dispatch confirmation email. Please note that products may arrive in separate parcels and may require a signature. The estimated delivery time will be confirmed to you in your dispatch confirmation email. If we do not meet this delivery time, you are entitled to cancel your order by emailing us at We may contact you to offer an alternative solution to reimbursement and re-delivery of your products. In the absence of your consent for an alternative, we will refund all amounts paid, including shipping fees, within fourteen (14) working days after the date on which your order is terminated for non-delivery.

8.6 A product will be your responsibility from the time we deliver the product to the address you gave us. The risk of loss and title for products purchased passes to you upon delivery.


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